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Patient Survey Medical Center Ophthalmology Associates is dedicated to offering the highest quality of patient care. For this reason, we ask that you take a moment to complete this survey so that we can continue to strive for excellence in patient satisfaction.
Which doctor were you seen by? Bell Burns Cohen DeLa Chapa Evans Fisher Izaddoost Mora Orozco Singer Thomas
Which office were you seen at? Northwest Northeast Downtown Stone Oak Del Rio
Appointment available within a reasonable amount of time: Excellent Good Fair Poor Not Applicable
Appointment scheduled at a convenient time of day. Excellent Good Fair Poor Not Applicable
Waiting time in the reception area. Excellent Good Fair Poor Not Applicable
Waiting time in the exam room. Excellent Good Fair Poor Not Applicable
Our Staff The friendliness and courtesy of our staff:
Appointment schedulers Excellent Good Fair Poor Not Applicable
Telephone operators Excellent Good Fair Poor Not Applicable
Check-in Excellent Good Fair Poor Not Applicable
Medical technicians Excellent Good Fair Poor Not Applicable
Check-out Excellent Good Fair Poor Not Applicable
Business Office Excellent Good Fair Poor Not Applicable
Your visit with the doctor:
The doctor listening to you Excellent Good Fair Poor Not Applicable
The doctor taking time to answer your questions Excellent Good Fair Poor Not Applicable
The doctor adequately explaining treatment options Excellent Good Fair Poor Not Applicable
The thoroughness of the examination Excellent Good Fair Poor Not Applicable
The outcome of treatment prescribed by your doctor Excellent Good Fair Poor Not Applicable
Our Facility:
Hours of operation convenient for you Excellent Good Fair Poor Not Applicable
Overall comfort, appearance and cleanliness Excellent Good Fair Poor Not Applicable
Adequate parking Excellent Good Fair Poor Not Applicable
Signage and directions easy to follow Excellent Good Fair Poor Not Applicable
Your overall satisfaction
Our practice Excellent Good Fair Poor Not Applicable
The quality of your medical care Excellent Good Fair Poor Not Applicable
Would you recommend our practice to a family member or friend? Yes No
Did you receive a reminder call about your appointment? Yes No
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